CANCELLATION: Notice of cancellation will be accepted in writing from the person who made the original booking and will take effect on receipt by Birding Colombia.
Cancellations more than 56 days before departure will result in loss of deposit only. Thereafter the following charges will apply:
TOUR CANCELLATIONS: Should there be insufficient interest for any tour, we reserve the right to cancel and make a full refund of all monies paid to us. Alternatively the tour may be offered to run as planned, but with a surcharge subject to written agreement by the clients.
DELAYS AND CHANGES IN ITINERARY AND ACCOMMODATION: All efforts are be made to operate the tour as advertised, but given the volatility of the situation in Colombia, situations outside our control may arise which require changes to the itinerary. In such circumstances, we reserve the right to alter or curtail the itinerary as necessary. We cannot be held responsible for any delay to your flights, or the consequences thereof.
RESPONSIBILITY & LIABILITY: We have taken all possible care to ensure that the tours printed in the brochure and on the website have been properly arranged. However, we act only as agents for the passenger with respect to all transportation and hotels. Therefore we accept no liability for injury, damage, loss, accident, delay or irregularity in connection with services of hotels, ground agents or any means of transport used in carrying out the tours, carrying the passengers, or in carrying out tour arrangements. We cannot accept any liability for any changes in schedule forced upon us or any loss, damage or expense resulting from: sickness, weather, strike, closure of airports, financial failure of airlines, acts of terrorism, war, quarantine, acts of God or any other causes beyond our control. We reserve the right to send home, at their own expense, any person not conducting himself or herself in a manner compatible with the satisfactory operation of the tour. Birding Colombia will not be liable for any refund or compensation should this situation arise.
DEPOSITS: The deposit must be made at the time of booking. Deposits secure your place on a tour and cover ground arrangements only. Birding Colombia requests GB£500/US$800 per person in order to reserve a place on any tour.
FINANCIAL PROTECTION: In compliance with Package Travel, Package Holidays and Package Tours Regulations 1992, Birding Colombia operates a Trustee Account for your consumer protection. This means that any funds are held in a trust fund until the completion of a tour.
FLIGHTS: We do not include the cost of international airfare in our prices and deposits do not cover the cost of any flight tickets. Participants should only purchase tickets once they have received confirmation of the departure from Birding Colombia. We are able to give help and advice regarding international flights.